Information is only as good as the use it is put to. Therefore, social enterprises need to be able to analyze data effectively in order to generate useful insights and establish whether intended outcomes have been achieved. This course provides the knowledge and tools you will need to gauge performance and impact. Through a series of activities and examples, the course shows you how to analyze data and make useful comparisons using targets, baselines, and benchmarks. It also shows you how to make sense of your data and identify which data is most important to your measurements. Drowning in a sea of numbers? Then let Gauging Performance & Impact be your life raft.
At the end of this course, learners will…
Understand and be able to explain the following key points…
- The characteristics of effective data and the procedures for data preparation, collection, and analysis
- The difference between descriptive and inferential statistics, and the ways these statistics can be used to present data
- The use of baselines, targets, and benchmarks as a basis for making comparative judgments about the success of your social enterprise
- The difference between attribution and contribution, and how to make claims about the impact of your work
Be able to use the following skills, tools, processes, procedures…
- Use a template to establish your analytical strategy
- Use tables and matrices to make comparative judgments about the success of your work
- Use a structured checklist to collectively review, build understanding, and reach a consensus on the implications of your work
Actually do the following tasks…
- Regularly collate data (quantitative and qualitative) and turn results into a simplified form that is easily tracked
- Compare results with the ‘baseline’ situation, identify where targets have been missed, met or exceeded, and benchmark results where possible
- Regularly make sense of your data and draw conclusions based on reasonable assumptions as a team
Last Updated: February 15, 2019
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