This course considers the potential role of volunteers within a social enterprise. Following the module, learners will have the knowledge and tools needed to integrate volunteers into their operation for short-term and long-term projects. We will look at the steps necessary to recruit, train, place and acknowledge volunteers. The module will consider issues that may arise throughout the process and put forward possible solutions and resources available to assist with volunteer management. After completing this learning module, learners will have the tools necessary to find, support and retain volunteers.
After taking this course, learners will...
Understand and be able to explain the following key points…
How volunteers can add value to a social enterprise
Where to find volunteers
Why it’s important to identify benefits to volunteering with your social enterprise
The types of tasks and responsibilities volunteers can be expected to undertake
Be able to use the following skills, tools, processes, procedures…
Assess and determine your particular need for volunteers
Develop volunteer training
Tactfully determine the skill level of individual volunteers
Troubleshooting when volunteers don’t show up, are late or have other behavioural issues
Actually do the following tasks…
Put out a successful call for volunteers
Host engaging and practical volunteer training session
Use online resources (google forms, google sheets, survey monkey...etc) to effectively manage volunteer scheduling
Creatively thank your volunteers
By completing/passing this course, you will attain the certificate Course Completion Badge
Last Updated: February 15, 2019
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